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Customer Service

Customer Service Address:

142 Mercer Street

New York, NY 10012

Customer Service Phone Number:

212-334-4900

Customer Service Email Address:
imelda@mercerstreethospitality.com

Gift Card Refund/Return Policy:

Gift card purchases at Mercer Street Hospitality can be used at any of Mercer Street Hospitality venues: Lure Fishbar, Bowery Meat Company, Burger & Barrel, Hancock Street, Bistrot Leo, Butterfly, and A60.

We don't issue any return or refund on any gift card purchases.

To check your gift card balances, please go to: https://members.custcon.com/myquery/