Customer Service & Refund / Return Policy
Customer Service
Customer Service Address:
New York, NY 10012
Customer Service Phone Number:
212-334-4900
Customer Service Email Address:
giftcard@mercerstreethospitality.com
Gift Card Refund/Return Policy:
Gift card purchases at Mercer Street Hospitality can be used at any of Mercer Street Hospitality venues: Lure Fishbar, Bowery Meat Company, Smyth Tavern, Seahorse, Galerie Bar, and Cha Cha Tang.
We don't issue any return or refund on any gift card purchases.
Gift cards must be redeemed in store, may not be used for online ordering.
To check your gift card balances, please go to: https://members.custcon.com/myquery/